Delete your account

How to delete it

• In the app: More, Account, Delete account.
• On the website: sign in, then Settings, Data, Delete account.

You will be asked for your password. The deletion happens straight away and can't be undone.

What is deleted

• Your sign-in (email and password), settings, alert preferences, templates, assistant chat history and the phones registered for notifications.
• If you don't share a family: all your data (expenses, income, categories, budgets, recurring items and savings goals).
• If you are the only member of a family: the family and everything in it.

Reports you sent about assistant answers are kept for review, without your name.

What stays with a family

If other people are in your family, you leave it. The family keeps its categories, budgets, recurring items and goals. Your expenses and income stay in the family's totals without your name, unless you choose to delete them too. If you were the only admin, another member becomes admin.

Can't sign in?

Reset your password from the sign-in screen first. If that doesn't work, ask us to delete the account for you from the email address you signed up with.

Write to contact@softbytes.co.uk.